A smooth sea never made a skilled mariner.
I’m having a chance to hone my skills again. Do you remember the incident with the insurance company sending us a check? We had thought the case was closed — both the insurance company and provider had said the provider had been paid. Then we received another bill from the provider and a check from the insurance company. We weren’t about to cash the check, so after talking to the insurance company we signed it over to the provider so we would be out of the mess.
Or so we thought. Wednesday we received a letter from the insurance company saying they had overpaid, please send them a check for the overpayment. Needless to say, I’ve spent a few hours dealing with the insurance company trying to get it all resolved. I’ll spare you the details. I do have the names of two people who promise to follow through on it, and one of them is a supervisor. The adventure continues.
Have you had a chance to develop your skills lately?
July 12, 2014