I came across an interesting article today, The mindset that keeps Norwegians cheerful through one of Earth’s coldest, darkest winters. It talks about how Norwegians in Tromso manage to keep from becoming depressed during the long, dark winter days.
It’s an interesting read, but not our problem here down in the sunny (especially this winter!) Southwest. When I practice a positive mindset is when I encounter technical problems. For a long time I’ve been having trouble with the slowness of this website, especially when I try to write and save drafts of posts. I also suspected that my firewall was the reason MailChimp wasn’t reliable for me. But until last weekend I just worked around the problem knowing it would be a hassle dealing with tech support at the security company.
Finally, I couldn’t ignore it any more — when I was writing a post I kept getting the message
Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.
Waiting didn’t help, so I had to open up a new post, copy and paste, and keep writing until I got the message again and had to repeat the process. I couldn’t do much until New Year’s was over and the family left, then I put in a support ticket.
The first fellow who responded said he checked some things and didn’t see anything wrong, could I tell him how to reproduce the problem, and he wondered about my internet connection.
I knew it wasn’t my internet connection, and I had an easy way to show it— a couple of years ago I found a site that tests download and upload speeds, and it saves the results so we can share it with tech support if need be. Needless to say, I had saved that and remembered where to find it!
The other thing I had to show was that the problem wasn’t with my hosting service, and I figured out an easy way for tech support to see that for themselves. (I’ll spare you the details but am happy to share them if anyone is interested.) Anyway, once I sent that information the next person who dealt with my case figured out what was wrong and fixed it. So now writing and posting is a lot easier than it has been for months and months, and I know exactly what to do if the problem ever happens again.
I am also getting numerous messages from MailChimp about my new posts, from test campaigns I had set up when their system wasn’t working reliably for me. I like my new notification system better, so I won’t go back to MailChimp, but it was nice to know I had guessed what the problem was.
Stay curious and open to life. No matter what happens keep learning and growing.
That’s one of my mantras and it works well for me. It’s a lot better than feeling frustrated.