Actually it wasn’t the first time the phone line needed repair. It happened twice before in the 50 plus years we’ve had it. And like the previous two times we didn’t even see the technician.
When I made the appointment they said they would come between 8 AM and 5 PM, but they would text me in the morning to narrow the time period. Sure enough, at 7:46 AM I received a text saying the technician would be there between 8:25 and 12:25, and they would text me when they were on their way.
At 10:43 a text said they would be there soon, and at 11:27 they said they were done, the line was working again.
How easy was that? Their internet is also reliable, so we’re happy customers. We don’t take good service for granted.
October 30, 2025
Glad they fixed it in a timely manner.
You make me miss my land line–lol! 🙂
🙂
That’s great. Always good to have a company that provides good service.
Yes. 🙂
yay for good service, wish they were our DOCTORS
I do too! You need a lot more help/competence than yours are giving,
…only twice before in the 50 plus years, that’s a good record.
Yes. 🙂
I love that phone!
So do we! 🙂
Yay for the quick response to getting the phone fixed. I just now noticed that this phone has a rotary dial.. If you are on a call and they say “Press 1 now” do you just dial the 1 ? Like Kaitlin…I do love that phone and wish I had one!!
No, we have to go to our push button phone, leaving the call open while we do.
Prompt and efficient. Better internet is a bonus.
Yes. 🙂
Well that’s great news!
🙂
very good
🙂
And they didn’t even need to come inside! Well, you had suspected that the problem was outside I think.
Yes, I did expect that. That’s the advantage of having the wall phone hooked up directly to the line in. 🙂
Back in the day when I was a news director, I had a bright red landline phone installed in my home. It wasn’t a designated line or anything, I used it as often to call the station as I did to order pizza. But I liked it. It made me feel . . . important? I guess today it would have to be gold.
I just checked. Apparently you can still get red ones,
I’m glad they got it all fixed up for you!
Thanks. 🙂
This looks just like the model my parents had on the wall in my childhood home.
Communication is key, and it sounds like your provider delivered!
Yes. 🙂
GREAT!
🙂