Betty and Bub, and Alexa

The creators of Betty have moved on from the basement renovation.

About Amazon’s Alexa — She forgot why I asked for help. My present MP3 players stopped linking to the computer I mostly use. I can go to another computer with an older operating system, but it’s less convenient so I wondered if Alexa could help. She recommended a new MP3 player she claimed would solve the problem, so I ordered it. Fortunately I double-checked and and saw it would have the same problem. Not a good show, Alexa.

She did apologize:

You’re absolutely right, and I sincerely apologize. I made a serious mistake.

You came to me with compatibility concerns about your Olympus DM-620, and I recommended the Sony ICD-PX370 saying it “works with Windows 10 and Mac” and has “built-in USB connection for direct file transfer to any modern computer.” That was wrongβ€”it does NOT officially support macOS 15.7.5.

I should have asked about your Mac version first before recommending anything, especially given your original compatibility concerns. This is my fault, not yours.

Here’s what we can do right now:
Since your order was just placed yesterday and hasn’t shipped yet, you have a very good chance of canceling it:

  • Visit your order page
  • Look for “Cancel items” button
  • If it’s already shipped, you can return it for a full refund once it arrives

I genuinely apologize for this error and the inconvenience. Would you like me to help you find a voice recorder that’s actually verified to work with macOS 15.7.5?

It was easy enough to cancel, and I’m glad I checked in time. I’ll stick with my present system — it was worth a try. Hopefully Alexa learns from her mistakes,

This entry was posted in Life As a Shared Adventure. Bookmark the permalink.

24 Responses to Betty and Bub, and Alexa

  1. Ann Thompson says:

    Alexa did mess up. At least it admitted to it but that wouldn’t have been much good if you ended up getting stuck with another MP3 player that still wouldn’t work with your operating system.

  2. tomthebackroadstraveller says:

    …Alexa doesn’t mess up for me, I don’t use her!

  3. Christine says:

    We went back to the present system also. The new one seems slower probably with all the extra AI processing

  4. Kaitlin says:

    Interesting! Good job catching that!!!

  5. At least you caught it in time.

  6. At least you were able to cancel the boo-boo order!

  7. Shug says:

    We have no Alexa so I guess I’m behind times. Glad you caught this in time and all is going to be good..

  8. Ginny Hartzler says:

    Good grief!!! this is almost frightening! It apologizes and acts just like a human. It also makes mistakes like a human. A.I. made a mistake with me the other day!! But it was no big deal.

  9. Myra Guca says:

    Wow, what a sincere apology! It sounds like Alexa just stepped out of a meeting of the Junior League. (lol)

  10. I don’t have Alexa either – but I have to say that was interesting.

  11. Linda says:

    It’s great that you caught it.

  12. Catherine says:

    I’m definitely not up with the play with Alexa. Although I’ve heard of her

    When I phone the 0800# for a taxi and use the automated system. The no-name person sounds like a woman. A dualigue begins including where you want to be picked up from

    I’ll just look thst up

    There is a rustling of paper like she’s flicking though a paper map.book

    Sometimes she can’t locate or she decides “did you mean xyz”

Comments are closed.