In our quest for pure sodium hydochlorite for disinfecting our water system, we tried this product.
Instead we got this.
The seller wouldn’t let us return it and didn’t offer to refund our money, so I left some feedback.
This is what Amazon published:
I imagine Amazon is as surprised as we were.
We have now stopped looking for unadulterated bleach. I’ve been corresponding with someone at Clorox and apparently they have stopped making the original version, sodium hypocholorite and water. Andy is pondering what to do next.
January 27, 2021
That’s appalling!
It’s so bad it’s funny. 🙂
Good luck in your search.
Thanks. We just found the Clean Water Store for people with wells, and we may have found something that will work. Andy’s going to read about it before we order.
Sounds promising!
That really surprises me. Amazon is usually very good about refunds. This was clearly a transaction that deserved a refund.
It was the seller that said no returns. Amazon said it will take care of it.
Amazon is usually really good about returns. I can’t believe they aren’t letting you return this. I’ve even had them tell me to keep a product and they did the refund.
I’m pretty sure it was the seller who said no returns. I’m not worried about the money, but I’m sure Amazon will look into it.
How disappointing! Good luck finding something suitable.
Yes, goodbye, Clorox. We think we may have found something that will work instead.
Did Amazon refund your money? I heard a few months ago that Clorox had been unable to keep up wth the Covid demand, and didn’t know when it’s bleach would ever be back for sale.
The problem is they no longer make it without the additives. We found that out because one seller seemed to have what we wanted, and he gave the bar code number. When I emailed Clorox about they said that product and size had been discontinued. Presumably if the manufactured date was late enough the product would still have been okay. The interesting thing is Clorox wouldn’t say when it had been discontinued, they said that was proprietary information. Say what? Then I asked if all of their bleach without additives had been discontinued and they said yes. So even if that batch of bleach had been all right, it wouldn’t have helped that much. We still had to figure out what our new procedure would be.
I’m guessing Amazon will refund the money. I don’t care about that as much as them preventing the seller from doing that to someone else.
P.S. Good thing you read the label before using it!! Some men do not read instructions…
Andy is usually all right about that. He was tricked by them changing the ingredients without us knowing about it. They didn’t list the ingredients on the label, we had to look them up at SmartLabel.org. Or I could scan the bar code in using the SmartLabel app I downloaded and find out. The whole thing has been quite an adventure.
Are you able to buy Domestos at all? Very thick and strong. We can obtain it here in Australia- I just wondered if you could get it online.
“Domestos is a British brand of household cleaning range which contains bleach (primarily sodium hypochlorite NaOCl). … Domestos (and Chlorox, essentially a 10–25% solution of sodium hypochlorite) contains 100,000 ppm (10%) of the active component, available chlorine; many other bleaches contain 50,000 or less.”
Owner: Unilever……
Thanks for the suggestion. I looked it up and it’s hard to find here in the U.S…. it also has other ingredients beside sodium hypochlorite so we wouldn’t be able to use it. Isn’t it wonderful, though, that we can find that information?
I do hope that Amazon takes care of that seller. That’s just not right.
It hasn’t yet even though the seller is still advertising the product. We’ll have to see.
have you tried a search on how to purify well water? I assume you have a well, but even if not, there must be a way to do it other than chorox. i know nothing about this but wish you good luck. Amazon has always stood behind any problem I have had.
We found something, thanks to the internet. I’ll write about it tomorrow.
It is wonderful to have the internet at times like this…can you imagine trying to dig up.the information without it?
We did it in the past, but it’s so much easier now.