I was surprised to see an article with this title. It talks about these eight ideas:
1. Break your problems into manageable parts
2. Experiment and observe
3. Leverage uncertainty
4. Use data and evidence to make informed decisions
5. Test your assumptions, beliefs and mental models
6. Think long-term
7. Focus on continuous improvement
8. Be curious, like a beginner
For the most part that describes my approach to life. I wouldn’t say “leverage” uncertainty, I mostly do my best to feel comfortable with it so it doesn’t keep me from focusing on what I need to do. The article says,
Despite our best efforts to plan and control our circumstances, there will always be unknown factors and unexpected events that arise.
Uncertainty can be challenging and uncomfortable, but it can also provide opportunities for growth and learning. When faced with uncertainty, we can practice resilience, adaptability, and problem-solving skills. We can also learn to be more patient and accept situations beyond our control.
That sounds sensible to me. For instance, Monday I received an email from the Sucuri, the company that backups my website. It says it was reminding me that they were changing the platform they were using and I hadn’t made the changes necessary for my backups to work (don’t bother reading the details):
Our testing has confirmed that backups for one or more sites in your account will partially or completely fail once the migration is completed, unless the actions mentioned in our earlier message are taken prior to migration.
You can view this in your support ticket dashboard here: https://support.sucuri.net/support/?product
Please reply to this ticket to let us know when the required steps have been taken so that we can confirm that your backups will continue to work as expected once the migration is complete.
I don’t remember ever having been warned before, so I poked around to check to make sure it wasn’t a scam (it’s impossible to talk to a person) and apparently they were right, they had a record of saying:
Hello,
We will be transitioning the Sucuri Backup service to a new platform soon which will run on different servers.
In order to ensure a smooth transition with as little disruption in the backup process as possible, we ask that you allow the following backup server IP addresses within the hosting server on ports 21 or 22 for FTP and SFTP connection, respectively:
What are ManageWP IPs so I can allow them in my firewall settings?
It would be best to consult with your developer or host on the best way to allow these IPs.
If no action is taken, the backups will fail once the migration takes place.
Please let us know if you have any questions.
We thank you for your cooperation.
Groan! I didn’t know what they were talking about and I didn’t want to learn, so I phoned Hostmonster, my hosting company, and managed to find someone who was capable of dealing with the problem. He let me email him what Sucuri wanted, so it was out of my hands. I received an email Tuesday saying they had made the changes, so I passed that on to Sucuri. Sucuri wanted them to make sure some other parameters were set correctly, so there was some more passing back and forth, but it sounded as if everything was done by Tuesday night. Everything was working fine by the time I went to bed.
Then I received an email from Myra (thanks, Myra!) yesterday saying she couldn’t access my site. Sure enough, I couldn’t either, so I spent some time trying to get some technical support from Hostmonster again. Phoning and trying chat didn’t work as easily as before and I decided I was being dumb and went back to the support ticket and told them. By the time the chat fellow got back to me the problem was solved, with an explanation, and cheerfulmonk was working fine again.
Sorry about the gritty details, but they do illustrate the value of not wasting energy getting frustrated, instead focusing on keeping an alert mind in a relaxed body and on figuring out how to get the problem solved. It takes a lot of practice, but I personally think it’s worth the effort.
I’m still amused by that article.
January 16, 2025