Just about a year ago Andy ordered a brush cutter for maintaining our defensible space. It turned out the cutter wasn’t designed for high altitude, but it was still better than cutting by hand.
The company said we needed to install a high-altitude jet…we should take it to an authorized dealer. The closest one was in Albuquerque, a couple of hours away, but Andy brought it down and left it for the installation. Instead the fellow phoned a few days later saying the part didn’t exist, so Andy had to drive down and bring the cutter back.
I did some research…the part did exist but the part number wasn’t in the system. I made some phone calls and found a distributor who was willing to deal with the factory to find the part. She eventually did, so by the end of August we had it.
Between Covid and other things, making two trips to Albuquerque wasn’t high on Andy’s to do list, but a couple of week’s ago he found a local fix-it person who had no trouble installing it. Andy picked it up this morning. I emailed him asking how it was working and he answered,
It seems to. Started on third pull and sounded hopeful on 2 previous ones. He had tested it in the shop!!! Good man.
Good for the fellow being there, and good for Andy for finding him!
June 15,2021
I am so behind visiting with you! From the bear & peonies. To the beautiful yard photos shared!! And the treasured memories. I am amazed at Andy’s high ambition with making it work!! With your help with research…you two work well together, for sure.
We make a good team. 🙂
We wondered what happened with that elusive part. So glad to hear it was located, received, and now installed. Good for Andy indeed!!!
Needless to say, we’re happy it’s installed . 🙂
Power of perseverance! So glad you’ve no more frustrating back and forth trips to Albuquerque.
Yes, it was disappointing he had to make two trips only to find out they couldn’t do it.
Goodness, you pretty much performed a miracle!! You must have supernatural resources, I would have hit a dead end early on!
I was lucky to find Torrie, who was willing to talk to the factory and follow through. Most people wouldn’t have gone to the trouble.
Glad to hear that he got it installed and it’s working.
Thanks. We’re happy about it.
Good job Andy and good job Jean and good job getting that part. Perseverance wins out in the end
Yes, and bless Torrie for following through. Most people wouldn’t have.
Persistence pays off!
It’s nice when it does. 🙂
“Good for the fellow being there, and good for Andy for finding him!”
I say good for You in starting the ball rolling with your research.
you guys make a wonderful team. in Everything! xo
We do make a great team. 🙂